Saturday, August 7, 2021

Teams - Microphone not working

Description:

Having issues with the MS Teams Desktop App since the update applied on Mac OS. When in a call, the camera and speakers do work fine, but my microphone doesn't work.

Solution:

  1. Open System Preferences.
  2. Click on Security & Privacy> Select the Privacy tab.
  3. Select Microphone on the left bar and verify the Microsoft Teams has permissions:


If it was already enabled, you can try unchecking it and reboot your Mac, then enable it to see if it can help.

If the problem persists, I would suggest you reinstall Teams and check the results. 

Note: Please back up your data before installing to prevent data loss.

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